R-NEXT 

【Company Name】
R-NEXT Co., Ltd. Yamamoto-ya

【Address】
6F, Sankyo Nishi-Shinjuku, 4-2-18 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

【Contact Information】
Phone: 03-6300-4422 (Main)

【Responsible Person】
Ryuji Nishida

【Product Price】
Displayed as the sales price on each store (Yahoo!, Rakuten). For Yahoo! Auctions, the price is confirmed at the end of the auction.

【Shipping Fee】
Web Stores: Free shipping
Auction Items: Shipping fee (900 yen Domestic Shipping) 10% consumption tax

【Payment Date】
Within 5 business days after placing the order (If payment is not received within 5 business days, the transaction may be canceled).

【Payment Methods】
Bank transfer (Sumitomo Mitsui Banking Corporation, Japan Post Bank, PayPay Bank)
Credit card payment (VISA, JCB, MasterCard, AMEX, Diners)
Online international remittance (PayPal, Wise)

【Product Delivery Time】
Shipped via Sagawa Express within 3 days after payment is received.

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【Return and Refund Policy】

1. Cancellation and return due to our fault (such as incorrect items, damage during transportation, significant discrepancies between the product description and the actual material, size, or condition). Refunds will be processed to the customer's bank account within 3 business days.

2. Cancellation and return due to customer reasons (such as differences in color or condition between images and the actual item, or any other personal reasons). Shipping and return costs are born by the customer, and the refund amount will be processed to the customer's bank account within 3 business days after deducting the actual costs.​

3. In any case, please contact us by phone or email within 3 days of receiving the product, and return the item within 7 days of delivery.

4. ​For "new and unused" items, returns are not accepted after opening or if the packaging is damaged, as they are considered used. Additionally, returns are not accepted if accessories are lost or altered.